Pugster Coupons

{flickr|100|campaign} Is your online payment process secure?Yes! Our payment processing is secured using an SSL (Secure Sockets Layer) Certificate which encrypts your information. Payments using this method are more secure than using your credit card in a public store! Please note payments made over the phone are still placed using our secure website.

The Personal Customer Information you provide — including your credit card information — to establish an account with us and to make purchases from us is kept confidential. We do not sell or provide this information to anyone nor do we furnish any other third parties with your email address, name or activities on this site. You can shop in confidence with Pugster, Inc. For more information, please see our privacy policy.
After you have selected the items you wish to purchase, proceed to check out. Select the “pay by check or money order” option on the payment page. After completing your purchase, please print out a copy of the invoice, and mail it to us along with your money order or check.
Orders may only be cancelled before they’re fully processed, with approval from a Customer Service Representative. If you have a cancellation request, please call us at 1-888-PUGSTER right away. We will issue a complete refund on orders cancelled before final processing. If you order has already been processed, you must receive a RA and return the order to us for a refund (minus shipping charges).

Orders received before 12pm PST will normally be shipped the same day. Orders received after that time will normally be shipped the following day. Custom charms require 1 additional day processing time. After orders leave the warehouse, ship time depends on the shipping method you requested: 1-2 day Express, 2-3 day Priority, or 6-9 day First Class.
We offer Priority shipping and Express shipping, both available at checkout. Priority is $ 9 and orders generally arrive in 2-3 business days. Express is $ 18 and orders are guaranteed to arrive in 1-2 business days.
The best way to find a particular charm is you use our search feature, located at the top of pages on our website. Type the title of the charm, product code, or a description of the charm, and select go. If you are unable to locate your charm in this manner, use the left navigation buttons to browse by category.